Pluck captures every customer interaction and system event. Pluck Insights enables you to mine all of that data for the business intelligence it contains.
What it does for you: Provides the tools you need to make logistical and operational decisions based on Product Reviews. Insights provides a easy-to-use reports, organized in dashboards, which can be configured, filtered, and downloaded.
What's in it: Insights includes a module that provides focused analysis and reporting on Products.
Pluck Insights Products provides focused analysis and reporting based on Products Reviews. Elements of these reports include the following abilities:
- Filter data based on age, date, gender, instance, product key
- Save and view multiple Filters
- Share saved Filters
- Export reports to .csv files
- Print reports
- Determine which columns display in each report
- Drill down to individual reviews